Terms & Conditions

  • Please read these terms and conditions carefully. By ordering and using The Spice Card you agree to these terms and conditions. We reserve the right to amend these terms and conditions at any time and these changes may be required by law. Any amendment will be posted on our website (www.thespicecard.co.uk).
  • By ordering the Spice Card you are confirming that you are over the age of 18.
  • We accept payments by debit and credit card and PayPal and your payment will be processed at the time of the order.
  • Following your order, your Spice Card will be dispatched within 14 days of your payment being approved. The card will be sent through the Royal Mail to the shipping address you gave when you purchased your Spice Card.
  • Each card is issued to the person whose name is used on the application form (Cardholder name). It cannot be transferred to or used by any other person.
  • Your Spice Card is valid up to and including the day marked on the card. It ceases to be valid after that date and should not be used. If, after your Spice Card has arrived, you see that the expiry date is not marked on the card or it cannot be read clearly then please contact us within 7 days.
  • The Spice Card is issued to the Cardholder for use during the period of its validity but it remains the property of the The Spice Card at all times.
  • You have the right to cancel your Spice Card (if it has not be used) within 14 days (the “cooling off period”) of your payment for a full refund. Should this be the case please call 020 8144 1926 or e-mail spicelover@thespicecard.co.uk within that timeframe.
  • The Spice Card is a card which offers discounts at various restaurants and takeaways. You understand that The Spice Card has facilitated the discounts but the discounts are offered by the Partner restaurants and takeaways and as such The Spice Card cannot be held responsible for any changes to or the withdrawl of such discounts by Partner restaurants and takeaways.
  • The Partner restaurants and takeaways that offer discounts to Spice Cardholders are listed on the Spice Card website. As a Cardholder you are entitled to enjoy the discounts at any of these venues while your card remains valid. If new restaurants and takeaways sign up as Partners you are also able to benefit from the discounts at these new venues during the validity of your Spice Card.
  • You must always contact the restaurant directly and state that you are making a Spice Card booking to book a table or ordering a takeaway for collection or delivery to enjoy the discount (they are not available if tables are booked or takeaways ordered through a third party). Please show your Spice Card before asking for your bill when eating-in. When ordering a takeaway for collection please show your Spice Card when collecting your food and when ordering a takeaway for delivery please show your Spice Card to the delivery driver when your food is delivered.
  • The standard benefits applied by the Partner restaurants and takeaways to Spice Cardholders is a 20% discount off the standard dinner food menu from Sunday to Thursday for up to two people excluding Mother’s Day, Father’s Day, Valentine’s Day and the period from 20th December to 1 January (including those dates). Any exceptions to this can be found on The Spice Card website. The website also shows which Partner restaurants and takeaways applies the discount to eat-in, collection or delivery respectively.
  • In addition to the discounts offered by the Partner restaurants and takeaways, there are additional discounts offered by our Other Partners for Spice Card holders. These can be found on our website.
  • Information supplied by The Spice Card on restaurants and takeaways and the details of their discount offers (whether on the website, social media sites, printed or other material) were supplied by the Partner restaurants and takeaways and recorded as accurately as possible. However, these details must always be confirmed directly with the restaurants and takeaways.
  • The discounts applied by the Partner restaurants and takeaways relate to food only and do not extend to any drinks ordered. Special food items, such as set menus or other occasional specials, may be excluded from the discount. Please confirm the discount with the restaurant when ordering such specials.
  • You understand that possession of The Spice Card does not give you preference over other customers when it comes to booking tables, speed of delivery or any other aspects relating to restaurant or takeaway food or service.
  • The Partner restaurants and takeaways are responsible for taking table bookings, taking orders for takeaways (collection and delivery), the food, the service and all other matters related to eating out or collecting or receiving a delivery of a takeaway. The Spice Card cannot be held responsible for these matters and cannot become involved in a dispute between a Spice Cardholder and a Partner restaurant or takeaway.
  • The Spice Card cannot be used in conjunction with any other offers either from the Partner restaurants and takeaways, The Spice Card or Third Parties.
  • We do not issue an automatic renewal of your Spice Card. As the expiry date of each card approaches The Spice Card will contact you according to the chosen contact details filled in on the application form (if you opted in) to inform you that the validity of your Spice Card will shortly end and to offer you a chance to renew. If you decide that you no longer wish to receive these communications then you can unsubscribe at any time.
  • A replacement can be issued for the remainder of the validity period for a service fee of £10. The serial number of your original card will be withdrawn and the original card will cease to be valid.
  • You can renew your Spice Card at any time. Any remaining time left on your existing Spice Card will be added to the new Spice Card. In such cases the new Spice Card should be used and the previous Spice Card withdrawn from use.
  • The Spice Card from the Greenwich Curry Club is part of Chase My Snail Ltd (registered address 10 Bell Gardens, South Marston, Swindon, SN3 4TB). E-mail: spicelover@the spicecard.co.uk   Web: www.thespicecard.co.uk

 

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